Shipping policy

Shipping & Pre-Order Policy

Thank you for supporting Kendrick Motorsport. Our merchandise is produced in limited pre-order runs, which means your gear is made after the pre-order window closes rather than sitting on a warehouse shelf.

Pre-Order Production & Dispatch

All items marked Pre-Order will enter production once the advertised pre-order period has closed.

Please refer to the individual product page for the expected production and dispatch timeframe. Any dates provided are estimates, and while we'll do our best to get your order to you as quickly as possible, production or freight delays can occasionally occur outside our control.

We'll keep customers updated if there are any significant changes to the expected dispatch timeframe.

Orders Containing Multiple Items

If your order contains multiple pre-order items, your entire order will generally be shipped together once all items are ready.

If you purchase an in-stock item together with a pre-order item, the order will also be held and shipped together unless otherwise stated.

Australian Shipping

Shipping costs are calculated and displayed at checkout.

FREE standard shipping is available on Australian orders over $175.

Once your order has been dispatched, you'll receive a shipping confirmation and tracking details where available.

International Shipping

We ship to selected international destinations, including New Zealand.

International shipping rates are calculated at checkout based on your destination and order.

International delivery times begin from the date your order is dispatched, not the date the pre-order is placed.

International orders may be subject to customs duties, import taxes, VAT or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in our product or shipping prices.

Delivery Times

Any delivery estimates provided at checkout apply after your order has been produced and dispatched.

Please remember that pre-order products have a production period before shipping begins.

Once an order has been handed to the shipping carrier, delivery timeframes may be affected by circumstances outside our control, including carrier delays, customs processing and international border clearance.

Shipping Address

Please check your delivery address carefully before placing your order.

If you notice an error, contact us as soon as possible. We can update your address provided your order has not yet been dispatched.

If an order is returned to us because an incorrect or incomplete address was supplied, the customer may be responsible for the cost of reshipping the order.

Lost or Damaged Orders

If your parcel arrives damaged, or you believe it has been lost in transit, please contact us with your order number and we'll work with you and the shipping carrier to investigate.

Nothing in this policy excludes or limits any rights you may have under the Australian Consumer Law.